Managed IT & Cyber Solutions
We specialise in next generation technology solutions for cloud, security and end user computing.
Our mission is to make highly scalable enterprise grade IT solutions accessible and affordable to SME and mid-market organisations.
1 Reviews
Customer satisfaction
SLA Adherance
Calls answered in 40 seconds
First contact resolution
1 Reviews
Customer satisfaction
SLA Adherance
Calls answered in 40 seconds
First contact resolution
Our Approach
Technology
We don’t just make technology work; we utilise a comprehensive suite of remote management and monitoring tools to ensure all aspects of end user computing and background infrastructure are continuously monitored, patched, secure and compliant.
Our approach results in fewer incidents and problems, happier end users and IT environments which are resilient to both known, and zero day cyber threats.
Service
We believe old fashioned customer service is back in fashion.
Our service desk will never use artificial intelligence, chatbots or faceless webforms; we aim to resolve issues quickly, identify long term solutions for recurring problems and deliver a friendly, human service, every time.
Our approach helps organisations and end users adopt new technologies, modernise workflows, align to best practices and increase productivity.
Organisations We Work With
- SME & Mid-Market
Sectors
SME & Mid-Market
We welcome businesses of all sizes to benefit from our full suite of solutions. We work with individuals and organisations across all sectors with up to 250 users.
All of our customers have a few things in common; they are aligned to modern workplace architecture, zero trust methodology, serverless identity and benefit from a foundation which is secure and highly scalable.
We understand every business is unique and specific requirements vary dramatically; whilst our core offering has been standardised, our service is tailored to the exact needs and requirements of everyone we work with.
- Not For Profit
Sectors
Not For Profit
Our range of IT services extends beyond the private sector; we are proud to work with organisations of charitable status. We help them optimise their IT workflows and costs, and in turn deliver on their mission.
We have strong relationships with our vendors and understand the discounts and cost-saving opportunities available to not for profit organisations. This often allows us to deliver an enterprise grade IT solution for a fraction of the normal cost.
We strive to ensure our not for profit customers benefit from the highest levels of service, security and audit readiness offered to our SME and mid-market customers.
- Public Sector
Sectors
Public Sector
Our journey began with a single government contract, delivering our expertise into a number of Central Government departments based in Central London.
Since our humble beginnings, we are proud to have developed, and continue to maintain, relationships with various public bodies and continue to provide a range of consultancy and engineering services throughout the UK on an ad-hoc contract basis.
We Are Volafotsy
We’re immensely proud of the work we do. We collaborate with best in class technology vendors and invest in the right people to deliver a refreshing experience for our customers and end users. Volafotsy is not just any IT company; we’re here to help our customers to be cyber secure and audit ready so they can take their business to the next level with confidence.
Customer Satisfaction
We collect and publish performance data.
SLA Adherence
We do what we say,
on-time, every-time.
Calls answered in 40 seconds
We are always friendly and responsive.
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